7
First Pickering Place, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9, Canada
Pickering, Ontario L1V 6W9
+19054203131

This place is so rude (not only to me. It the customer ahead too) mehak wouldn't allow me to use a small peice of tape to close up a box which I did not get a chance to do so. Places like puralator have no issues in the past. Recommend using puralator over ups.

I avail of an express parcel (international destination). I would like to recognize the staff FARHANA R. for her excellent customer service, she was attentive, always smile, and helpful. Cheers!!

The customer service employee, would not accept my UPS mobile label and told me I had to take it to a location that actually scanned the label. waste of my time. Why can't all ups locations offer the same services

Very disappointed with the service I recieved. I brought in a package for "RETURN" shipping. I asked the attendant for a confirmation of acceptance of the package and she said they do not do that. I know this not to be true because the two UPS Store's that I regularly use send confirmation via email or text message. I ask for this because I have had a package not sent in the past and want accountability. When I told the attendant this they looked at me like they were hard done by and slammed a package down they had. They ended up taking my email but surprisingly no confirmation was sent. Absolutely poor service from the employee. If they are that lazy and don't want to work, quit and give it to someone that will appreciate working. I will NEVER use this UPS store again.

I would give zero if I could. Where do they get these people from, didn't help me, said I was wrong and that I am talking about another store when I said that their staff goes between telling clients that they need to parcel their stuff and not parcel their stuff. Sorry but I am over 50 and I know exactly what has happened when I go to the store and have been going to this particular store for years!;He was demeaning and ignorant. So I went to the Whites Road UPS store and guess what, they helped me with my packages and gave NO attitude. The guy at the this one said he is calling the police! What a joke. The lady at Whites road UPS was professional, kind and knows customer service. Never will I go to the UPS store at First Pickering Pl, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9 ever again. Very disappointed in the treatment of people asking for help.

I returned a big package at the UPS store today. The staff was very friendly and guided me through the return process. I'm thankful for his assistance and highly recommend this UPS store.

The employees at this store are absolutely amazing. I've been in a few times and every time they've been so friendly and helpful. This is the only place I use to ship anything now, because they really do go above and beyond at this location.

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The UPS Store — Shipping and mailing service in Pickering

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The UPS Store

Shipping and mailing service at First Pickering Place, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9, Canada. Here you will find detailed information about The UPS Store: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    9 AM–6:30 PM:
  • Tuesday
    9 AM–6:30 PM:
  • Wednesday
    9 AM–6:30 PM:
  • Thursday
    Closed
  • Friday
    Closed
  • Saturday
    10 AM–3 PM

Rating

3
/
5
Based on 7 reviews

Contacts

State:
Ontario
Address:
First Pickering Place, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9, Canada.
City:
Pickering
Phone:
Postcode:
L1V 6W9

About The UPS Store

The UPS Store is a Canadian Shipping and mailing service based in Pickering, Ontario. The UPS Store is located at First Pickering Place, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9, Canada.


Please contact with The UPS Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The UPS Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about The UPS Store

  • Praneal Magan
    Added 2025.12.08
    This place is so rude (not only to me. It the customer ahead too) mehak wouldn't allow me to use a small peice of tape to close up a box which I did not get a chance to do so. Places like puralator have no issues in the past. Recommend using puralator over ups.
  • By owner
    Added 2025.12.09
    Thank you for your feedback. Our policy requires all drop-off packages to be fully taped before arrival, and we do charge for any taping done in-store. To avoid this charge, please ensure your return is fully packed and sealed as instructed on the return label before dropping it off.
  • Rommel
    Added 2025.08.28
    I avail of an express parcel (international destination). I would like to recognize the staff FARHANA R. for her excellent customer service, she was attentive, always smile, and helpful. Cheers!!
  • By owner
    Added 2025.09.04
    Dear Rommel, Many thanks for the 5-star rating. We will pass along your compliments to Farhana.
  • Edgar D'Costa
    Added 2024.11.13
    The customer service employee, would not accept my UPS mobile label and told me I had to take it to a location that actually scanned the label. waste of my time. Why can't all ups locations offer the same services
  • T. Lee
    Added 2024.07.30
    Very disappointed with the service I recieved. I brought in a package for "RETURN" shipping. I asked the attendant for a confirmation of acceptance of the package and she said they do not do that. I know this not to be true because the two UPS Store's that I regularly use send confirmation via email or text message. I ask for this because I have had a package not sent in the past and want accountability. When I told the attendant this they looked at me like they were hard done by and slammed a package down they had. They ended up taking my email but surprisingly no confirmation was sent. Absolutely poor service from the employee. If they are that lazy and don't want to work, quit and give it to someone that will appreciate working. I will NEVER use this UPS store again.
  • S S
    Added 2023.12.20
    I would give zero if I could. Where do they get these people from, didn't help me, said I was wrong and that I am talking about another store when I said that their staff goes between telling clients that they need to parcel their stuff and not parcel their stuff. Sorry but I am over 50 and I know exactly what has happened when I go to the store and have been going to this particular store for years!;He was demeaning and ignorant. So I went to the Whites Road UPS store and guess what, they helped me with my packages and gave NO attitude. The guy at the this one said he is calling the police! What a joke. The lady at Whites road UPS was professional, kind and knows customer service. Never will I go to the UPS store at First Pickering Pl, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9 ever again. Very disappointed in the treatment of people asking for help.
  • Mona Ghafouri
    Added 2023.10.23
    I returned a big package at the UPS store today. The staff was very friendly and guided me through the return process. I'm thankful for his assistance and highly recommend this UPS store.
  • By owner
    Added 2025.08.19
    Thank you so much for taking the time to leave us a review. We were glad to be of service and hope to see you again soon.
  • Hannah Rombough
    Added 2021.11.05
    The employees at this store are absolutely amazing. I've been in a few times and every time they've been so friendly and helpful. This is the only place I use to ship anything now, because they really do go above and beyond at this location.
  • By owner
    Added 2021.11.05
    Thank you for your five star review Hannah! We appreciate your support and your business.
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