This place is so rude (not only to me. It the customer ahead too) mehak wouldn't allow me to use a small peice of tape to close up a box which I did not get a chance to do so. Places like puralator have no issues in the past. Recommend using puralator over ups.
I avail of an express parcel (international destination). I would like to recognize the staff FARHANA R. for her excellent customer service, she was attentive, always smile, and helpful. Cheers!!
The customer service employee, would not accept my UPS mobile label and told me I had to take it to a location that actually scanned the label. waste of my time. Why can't all ups locations offer the same services
Very disappointed with the service I recieved. I brought in a package for "RETURN" shipping. I asked the attendant for a confirmation of acceptance of the package and she said they do not do that. I know this not to be true because the two UPS Store's that I regularly use send confirmation via email or text message. I ask for this because I have had a package not sent in the past and want accountability. When I told the attendant this they looked at me like they were hard done by and slammed a package down they had. They ended up taking my email but surprisingly no confirmation was sent. Absolutely poor service from the employee. If they are that lazy and don't want to work, quit and give it to someone that will appreciate working. I will NEVER use this UPS store again.
I would give zero if I could. Where do they get these people from, didn't help me, said I was wrong and that I am talking about another store when I said that their staff goes between telling clients that they need to parcel their stuff and not parcel their stuff. Sorry but I am over 50 and I know exactly what has happened when I go to the store and have been going to this particular store for years!;He was demeaning and ignorant. So I went to the Whites Road UPS store and guess what, they helped me with my packages and gave NO attitude. The guy at the this one said he is calling the police! What a joke. The lady at Whites road UPS was professional, kind and knows customer service. Never will I go to the UPS store at First Pickering Pl, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9 ever again. Very disappointed in the treatment of people asking for help.
I returned a big package at the UPS store today. The staff was very friendly and guided me through the return process. I'm thankful for his assistance and highly recommend this UPS store.
The employees at this store are absolutely amazing. I've been in a few times and every time they've been so friendly and helpful. This is the only place I use to ship anything now, because they really do go above and beyond at this location.
The UPS Store is a Canadian Shipping and mailing service based in Pickering, Ontario. The UPS Store is located at First Pickering Place, 1550 Kingston Rd Unit 4, Pickering, ON L1V 6W9, Canada.
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