I have been a patient of Dr. Kelly Harper for years. She is just absolutely wonderful. Albeit not her first rodeo, (has been practising medicine for years), she still puts forth her 'A Game' each and every time I attend, regardless how minor or major an issue. She is *always* methodical and relentless in explaining everything to me in a language I can understand. She is an extraordinary listener. Her communication skills are outstanding, as I have never witnessed her rushed or hurried, regardless what type of a day she is surviving. Recently, I had the pleasure of seeing 'Joshua' as the fantastic ladies at the front got me in on a cancellation. I once again experienced tremendous care. Josh is one 'switched on' chap. Equally attentive, patient, and carried himself in a manner consistent with 'leisurely chatting with a long term neighbour over the back fence'. His knowledge and skill level were formidable. I came armed with a list of questions about a recent health issue, and he took time to address each in a fulsome and professional manner. My continued heartfelt thanks and appreciation to two top notch health care professionals.
everyone in my family has been a long time patient of this clinic, before it even had a pharmacy and before it became a fancy botox clinic. i’m not sure what’s happened but the phone staff have become so incredibly rude, unresponsive, resistant to booking people in, and asking personal information that doesn’t even concern them. They never pick up the phone, you MUST leave a message and now there call-back time is 48 hours? I’ve gone to the walk in clinic several times because my doctor’s office doesn’t call me back. There are so many front desk staff and I’m just wondering what these ladies are doing all day besides giving me and my elderly parents an attitude on the phone. When I go in, they’re all talking or are sitting around, maybe scrolling on their phones. You are not that busy and it shows. Find another job if you’re so miserable, don’t spread your misery! This is a health care service. To Mesa, the owner, please teach them some customer service skills.
I have been in and out of the hospital for a month now. I called for an emergency apt and was told it would be a week. This is why the ER fills up so fast. Can't even see your dr.
Generally, l have been satisfied with the service. However, recently l required dental work, and still.do. But because l am on apaxiban, a blood thinner, l cannot have dental work performed, i.e. tooth extraction. My dentist states it is the doctor's responsibility to supply a letter of instructions on how long l must be off said medication, my doctor says it is not, it's up to the dentist. So, bottom line, l am caught in the middle of two professions in fear of being liable. My question, why prescribe a medication if it cannot be backed up? The other option l am told, I pay a dental surgeon out of pocket for simple tooth extraction. Everyone's afraid of liability. Very frustrating, as l am in pain, and nobody is willing to help.
Goodluck making an appointment to see your family doctor. Tried calling multiple times on different days, one day I've sat here calling in excess of 15 times over the hour and am unable to reach any receptionists. I am not sure if they employee receptionists based on how difficult it is to reach someone here.
This place is just like any other business trying to screw people over! This is not an establishment that cares for people and makes them well. It starts with the front desk, the most unprofessional and stuck up uneducated old hags who get ticked off if you ask simple questions and show you attitude and if you say something back then they try to surround you and give you the dumbest beat around the Bush answers that have nothing to do with your question. I suggest finding other facilities for your health care. Those who care more about putting money into their patients health then the cosmetics of their building.
Best medical center in Canada No waiting time Doctors are the Best professional staff and fully organized with modern technology you can book your on line appointment without waisting any time.... DANESH PATHAK.
The Gates Medical Centre is a Canadian Medical Center based in Pickering, Ontario. The Gates Medical Centre is located at 300 Kingston Rd #15, Pickering, ON L1V 6Y9, Canada.
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