I have no issue with Manchu Wok I come all the time. However, we ordered from Uber Eats yesterday two orders costing $50. The uber driver stole our food and we did not receive any compensation for a second order or a redelivery. Uber support was useless as they told us they couldn’t do anything even after trying to call the delivery driver with no answer. Called the Manchu Wok location multiple times with no answer. Was hoping to get some help on this issue.
The food here is amazing and delicious! Today I had the orange chicken with mixed vegetables, and like always, the meal was hot and fresh. The staff are consistently friendly and welcoming, which makes the experience even better. Every time I come to this mall, this place is my go to.
The most careless owners ever. I bought 2 items- noodles and 2 chicken sides, they were warm towards cold when I started eating them there. Went back and told them, the guy there pretended that her didn’t understand what I wanted and then after I repeated what I said he answered:” I will warm them for you”. Very cheap service and custom service. After arguing with them, they gave me another hot meal, but definitely they weren’t happy at all.
I always get great food here that is hot, fresh and tasty! The staff is aways very friendly and I can never finish my meal in the first try. I love it here.
I just asked for extra forks and that lady gave me horrible look and started questioning me like "how many people are going to eat this" etc.she then reluctantly gave me two forks but that made me so uncomfortable that I returned them back. She behaved as if I asked for free food... It really pissed me off, and instead of enjoying my meal, I was only thinking about how she made me feel over extra forks. There are better food joints around ,not cmng back again.Train your staff on customer service
I was helping my 87 year old mother choose her meal, rice and two meat dishes. I was not ordering for myself, nor did I tell the women serving that I wanted anything, but somehow there was a second container of food put with my mother’s order when we got to the cash. I only realized there was a problem when my mom paid a debit payment of over $33.00!! I was shocked and immediately confronted the staff. I felt like we were being ripped off. I never ordered a single thing for myself. How could they just fill a container of food and expect that we were going to pay for it The man at the cash gave my mother back the overpayment in cash. I will never eat at this Manchu Wok again. Those people are dishonest.
Standard Canadian Chinese Food fast food place. This is a great option if you are travelling and a bit tired of hamburgers and fries and want something with rice/vegetables without having to sit down and wait. Sometimes a person needs rice or noodles.
Manchu Wok is a Canadian Chinese restaurant based in Pickering, Ontario. Manchu Wok is located at 1355 Kingston Rd #9, Pickering, ON L1V 1B8, Canada.
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