The store looks nice, and I found what I was looking for. Anyway, I don't know how I feel about the ladybugs lures. I installed them more than two weeks ago, but I didn't see any ladybugs so far.
Great store with lots of bird feeders and other cool backyard features and knick nacks. A section of puzzles and toys for kids as well. Will come back again soon to take a better look around but due to covid limits and a line of customers I got in and out pretty quick. Staff was super helpful pointing me to where to find what I was looking for and didn't rush me at all. Will definitely be back again and now my go to for seeds!
Great customer service - really helped me out during my rush to rescue 2 ducks - I ended up having to buy like 15-20 bags of corn, all at the last minute ranging over 12 days. TYSM!
Just got into birding and from the first time I stepped my foot in the store the customer service has been outstanding. My first time in Pickering's Urban Nature store I only had questions and told staff that and they were more than helpful with answers and suggestions. Based on their previous suggestions I purchased product months later, online during the virus stores shutdown. After placing my online order I had called with few questions and even as busy as they were Montana was just great as she took the time to answer and did what she said she would with my order. Finally enjoying my new hobby I left my binoculars of old out in the rain, finished. I went to purchase a new pair at Urban Nature because of my past two great customer service dealings with them and again, customer service was outstanding. Jane went way above what should be expected as she made sure I got the right binoculars and that meant going outside with me on Kingston Rd 5-6 times trying different brands, sizes and she finally got me zeroed in on the ones that I’ve been using since I got home. I’ve had two eye surgeries so perhaps that made it more difficult than usual for someone buying binoculars but Jane made sure I was going to be enjoying my new hobby which I’m certainly doing with crystal clear clarity. Thank you Jane and all Urban Nature staff, your great customer service is greatly appreciated by my myself and many others, that's for sure....CHEERS
Went in to the store for the first time to buy some bird seed. Could not believe it when Stu give a giant bag of bird seed for free. What a great way to make a customer for life.
Extreamly friendly and helpful staff. Even carried my light box to the car as I had a toddler with me. I absolutely will return to do more business at this location. Thank you guys!
Urban Nature Store is a Canadian Bird shop based in Pickering, Ontario. Urban Nature Store is located at 609 Kingston Rd, Pickering, ON L1V 3N7, Canada.
Please contact with Urban Nature Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Urban Nature Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.